Privacy Policy
Effective date: 12 September 2026
Interstate Supercheap Movers respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, disclose and protect information when you visit interstatesupercheapremovals.com.au, request a quote, make an enquiry or use our moving, packing, storage or related services.
Information we collect
We may collect your name, phone number, email address, collection and delivery locations, preferred moving dates, inventory or property details, access requirements, service preferences, payment or booking information, and any other information you choose to provide. We may also collect technical information such as IP address, browser type, device information, cookies and website usage data.
How we use information
We use personal information to respond to enquiries, prepare quotes, arrange and deliver services, communicate about bookings, process authorised payments, improve our website and services, maintain security, comply with legal obligations and resolve complaints or disputes.
Cookies and analytics
Our website may use essential cookies and analytics technologies to operate correctly and understand how visitors use the site. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.
Disclosure of information
We may disclose information to staff, contractors, transport or storage providers, payment processors, website and IT providers, professional advisers, insurers where relevant, and government or regulatory authorities where required by law. We do not sell personal information.
Storage, security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No online system is completely secure. We retain information only for as long as reasonably required for the purposes described above, including legal, accounting and dispute-resolution requirements.
Access and correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date or incomplete. We may need to verify your identity before responding and may decline a request where permitted by law.
Third-party websites
Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal information.
Complaints and contact
If you have a privacy question, request or complaint, contact Interstate Supercheap Movers at sales@interstatesupercheapremovals.com.au or 0448 395 279. We will review your concern and respond within a reasonable time.
Changes to this policy
We may update this policy when our practices, services or legal obligations change. The current version will be published on this page with its effective date.